OddballTrip is an online booking platform for unusual and original tourist experiences. You'll find activities that break away from the ordinary in cities like Paris, London, Barcelona, or Berlin. From offbeat city tours to creative workshops and surprising gastronomic discoveries, our catalog is full of unique and memorable adventures, far from the usual tourist routes. The goal of OddballTrip is to help you live unforgettable and out-of-the-box moments, easily and with full confidence.

Searching for an experience on OddballTrip is simple and intuitive. You can browse activities by destination (city) or by type of experience (adventure, gastronomy, culture, etc.), or simply use the search bar if you already have something in mind. Each experience page includes a detailed description, available dates/times, price, and reviews from other travelers – everything you need to help you decide. Don’t hesitate to use the filters (for example by language, duration, or physical level required) to narrow down the results and find the perfect adventure for you. And of course, ratings and comments from other users will give you a glimpse of what to expect.

Yes, creating an OddballTrip account is required to make a booking. Don’t worry — it’s free and quick, all you need is an email address. Having an account allows you to manage your bookings, communicate with the activity organizer through our internal messaging system, and leave a review after your experience. You can browse the site without an account, but to book and enjoy personalized features (confirmation, reminders, etc.), you’ll need to sign up. It’s as easy as pie — and your information is, of course, securely protected.

Most of our unique experiences are designed to be accessible to as many people as possible, but this can vary depending on the activity. Some adventures may have age restrictions (e.g. 18+ for a bar crawl) or require a minimum level of physical fitness (e.g. for a long urban hike). Any specific requirements (age, physical condition, spoken language, wheelchair accessibility, etc.) are clearly stated on the experience page, under the “Good to know” or “Important information” section. Be sure to check these details to choose an activity that suits you and your companions (some providers specify if the activity is suitable for children, for example). If you have any doubts about accessibility or requirements, you can always contact our customer support team for clarification before booking.

The activities available on OddballTrip are organized by carefully selected local partners. These may be passionate guides, artists, experts, or small local businesses who love sharing their world and knowledge. We work closely with these organizers, choosing them for their reliability, the quality of their services, and the uniqueness of their experiences. They know their field and their city inside out, so you’re in good hands to enjoy an authentic and safe adventure. By booking through OddballTrip, you support local hosts while enjoying a verified, high-quality experience.

Booking is easy — just follow these simple steps: 1. Choose the experience you like and select a date (and time, if multiple options are available). 2. Click “Book” and fill in the required information (number of participants, names, contact details, etc.). 3. Proceed to secure online payment using your preferred payment method. 4. Receive your confirmation: once the payment is validated, you’ll immediately receive a confirmation email with all the details of your booking. That’s it — now all you have to do is wait for the big day and enjoy your one-of-a-kind experience!

As soon as your payment is validated, your booking is automatically confirmed. Within a few minutes, you’ll receive a confirmation email with all the details of your reservation (date, time, meeting point, provider contact info, etc.). You can also check the status and full details of your booking at any time in your personal OddballTrip account, under the “My Bookings” section. If you don’t see the confirmation email after a short while, be sure to check your spam or junk folder — just in case. And if you still have any doubts, feel free to contact our customer support for assistance — but in most cases, everything is handled instantly.

Yes, in most cases you can book for an entire group — and even privatize the experience just for you if you wish. Each experience page shows the maximum number of participants allowed, and you can book multiple spots at once, up to that limit, with no issue. If you’d like to privatize the activity for a special event (a friends’ outing, company team building, bachelor/bachelorette party, etc.), we recommend reaching out to our customer support team in advance. We’ll coordinate with the organizer to reserve a private session for your group or offer a custom solution if needed. At OddballTrip, we love creating memorable group moments — and we’ll do our best to make your private experience truly special!

Absolutely! Gifting a unique experience is a great idea. We offer **OddballTrip gift cards** directly on our website — you can choose the amount you want, and the recipient can use it to book any experience they like. Alternatively, you can also **book a specific experience for someone else** (for example, as a surprise). In that case, simply book the activity under your name and either forward them the confirmation email, or enter their contact information as the main participant during checkout. Don’t worry — the price you paid won’t appear on the confirmation, so the surprise stays intact. It’s an original and meaningful gift idea — the kind that creates unforgettable memories!

Of course! Many experiences on OddballTrip can be booked at the last minute, as long as there’s availability and the provider has enabled real-time scheduling. On each experience page, available dates and times are shown in real time – if you see an open slot for today or tomorrow, go ahead and book, even at the last minute. Keep in mind that some experiences may close bookings slightly in advance (for example, 24 or 48 hours beforehand) due to logistical reasons, so it’s always best to double-check on the platform. In short: if a spontaneous craving for adventure hits you, take a quick look at OddballTrip. With a bit of luck, you’ll find a last-minute activity ready to welcome you — and just like that, off you go for an unexpected adventure!

We accept most major online payment methods. You can pay for your bookings using credit or debit cards (Visa, Mastercard, American Express, etc.), as well as online payment solutions like PayPal. We also support mobile payments such as Apple Pay and Google Pay for added convenience. All transactions are processed in the currency displayed on the website (euros, dollars, etc.), which you can select while browsing. Please note that we do not accept cash or checks — all payments are made securely through the platform for your ease and safety.

Yes, absolutely. We use a secure SSL encryption protocol for all transactions, which means your payment information is encrypted and protected — the same level of security used by online banking. We also work with certified payment providers who handle transactions without ever sharing your sensitive data. OddballTrip does not store your card details on its servers and never shares them with activity providers. You can book with complete peace of mind — your transactions are fully protected and secure.

Payment is charged at the moment you confirm your booking. In other words, as soon as your reservation is validated online, the full amount is immediately charged to your selected payment method (card, PayPal, etc.). This ensures that your spot is firmly reserved. If, for any exceptional reason, the booking cannot be confirmed (for example, sudden unavailability from the provider), you won’t be charged at all — or you’ll receive a full automatic refund if the payment has already been processed. In practice, these situations are very rare — payment is typically completed at the time of booking, and everything is confirmed right away.

No unpleasant surprises here! The price you see on OddballTrip for an experience is the final price you pay. Our pricing is transparent — any taxes or service fees are already included in the amount shown at the time of booking. If there are any special additional costs, they’ll be clearly mentioned in the activity description before you book. For example, if an experience requires purchasing an extra ticket on-site or suggests a tip, it will be noted in the “What to bring” or “Good to know” section. In short, the price you see is the price you pay — period. No hidden fees on OddballTrip — we want you to enjoy your adventure with total peace of mind.

We understand that plans can change — that’s why most experiences on OddballTrip offer a flexible cancellation policy. In general, you can cancel **for free up to 24 hours** before the activity starts and receive a full refund. If you cancel later (less than 24 hours before the scheduled time), the provider has the right to retain the full payment, as they’ve already committed resources to welcome you. Some experiences may have specific conditions (for example, free cancellation up to 48 hours in advance, or different terms for large groups). In all cases, the exact cancellation policy for each activity is clearly stated on the booking page and in your confirmation email. Make sure to check these conditions before booking to avoid any surprises.

Canceling a booking only takes a few clicks from your account: 1. Log in to your OddballTrip account and go to the **“My Bookings”** (or “Upcoming Activities”) section. 2. Select the booking you wish to cancel. 3. Click on **“Cancel Booking”** and follow the on-screen instructions to confirm. Once completed, you’ll see a confirmation message, and you’ll also receive a cancellation confirmation email. The system will automatically tell you if you’re eligible for a refund based on the activity’s cancellation policy (e.g., full refund if canceled on time). If you have any trouble canceling online, feel free to contact our customer support — we’ll be happy to assist you.

If you cancel within the time frame specified by the activity’s cancellation policy, yes — you’ll receive a full refund of the amount paid. In practical terms, if you cancel before the deadline (e.g. more than 24 hours in advance, in most cases), the refund will be automatically issued to the same payment method you used. You’ll receive a refund confirmation email once the cancellation is processed, and the funds should appear in your bank account within a few days (depending on your bank or card provider). However, if you cancel **after the deadline**, a refund is generally **not possible**, or only **partial** depending on the provider’s specific rules. Everything will be clearly indicated at the time of cancellation. If you’re unsure, feel free to check the cancellation terms in your confirmation email or contact us for assistance.

In the rare case that the organizer needs to cancel an activity (for example, due to dangerous weather or an unexpected issue on their end), no worries — you’ll be notified immediately by email and through OddballTrip’s internal messaging system. You’ll have two options: 1. **Reschedule** the experience for a new date that suits you, or 2. **Receive a full refund** from OddballTrip. Whichever option you choose, we’ll handle everything — our support team will contact you promptly to help reorganize or process the refund as a priority. The same applies if the organizer needs to change the time or meeting point of the activity — you’ll be free to accept the update or decline it and receive a refund. Our priority is making sure you don’t lose anything and still get to enjoy an amazing experience, even if it needs to be rescheduled.

Once your booking is confirmed, you’ll get access to the contact details and messaging options to reach the provider. OddballTrip offers a secure internal messaging system that allows you to communicate directly with the host without revealing your personal information. You can ask questions or share details about your reservation through this chat feature. In addition, once your booking is confirmed, we’ll also send you the provider’s direct contact information (usually a phone number and/or email address) in your confirmation email and in your booking dashboard. So, if you need to reach them on the day of the activity (for example, if you’re running late or have a last-minute question), you’ll have everything you need. In short: don’t worry — you’ll be able to get in touch with your guide or host easily, anytime before or on the day of your experience.

All practical information is sent to you as soon as your booking is confirmed. You will receive a confirmation email with the exact meeting point for the activity, the date and time, as well as the contact details of the organizer (phone number and email). This information is also available at any time in your OddballTrip account, under your booking details. Often, an access map is included (such as a Google Maps link to the meeting point) to make things easier for you. We recommend noting or saving these details on your phone. That way, on the day of the activity, you’ll know exactly where to go and who to contact if needed – no unnecessary stress.

Avant la réservation, la communication directe avec l’organisateur n’est pas prévue via la plateforme (pour des raisons de sécurité et de fonctionnement interne). Cependant, nous comprenons que vous pourriez avoir des questions spécifiques avant de vous décider. Voici comment faire : consultez d’abord la description complète de l’activité et sa FAQ éventuelle sur la page – il y a de fortes chances que votre réponse s’y trouve. Vous pouvez également lire les avis des autres participants, qui donnent souvent des indications utiles. Si malgré tout vous avez une question pointue qui n’est pas couverte, notre équipe support OddballTrip se fera un plaisir de vous aider. Contactez-nous et nous pourrons soit vous répondre directement si c’est une info qu’on a en stock, soit faire le relais auprès du prestataire pour obtenir la réponse. De cette manière, vous aurez toutes les infos nécessaires avant de réserver, même sans contact direct préalable avec l’organisateur.

If you’re having trouble reaching the host on the day of your activity (for example, if you call and there’s no answer) or you can’t find them at the meeting point — don’t panic. First, double-check that you’re at the correct location and on time (a quick look at your confirmation email should help). If everything looks right but you still can’t reach the host, contact our OddballTrip support team right away — we’re available 24/7 for urgent cases. We’ll try to get in touch with the host on your behalf, give you updated info, or provide alternative instructions. If there’s any issue, we’ll help find a solution — whether that’s redirecting you to the group, rescheduling, or something else. Whatever happens, you won’t be left alone. Our team is here to make sure your experience goes smoothly from start to finish.

Yes, the safety of our travelers is a top priority at OddballTrip. We make sure that every activity is led by professional hosts or experienced enthusiasts who follow appropriate safety standards. Before being published on the platform, each new experience is reviewed by our quality team to ensure there are no unusual risks and that the host has put all necessary safety measures in place (proper equipment, safety briefing at the start, etc.). Thousands of travelers have already enjoyed these unique experiences safely — and the many positive reviews prove it. On your side, simply follow the instructions given by the host on the day (wear a helmet if provided, pay attention to the safety briefing, etc.) and everything will go smoothly. So you can book with confidence and fully enjoy your adventure with peace of mind.

We only work with trusted providers, and the selection process is quite thorough. Every host who wants to offer an experience on OddballTrip goes through a verification process. We review their profile, professional background, or qualifications (for example, guide licenses, specific certifications for activities like diving, first aid, etc.). We also examine the experience itself: is it original, well-structured, and aligned with our quality and safety standards? Whenever possible, we test or attend the activity ourselves, or we rely on feedback from early pilot participants. In addition, once listed on the platform, hosts are continuously evaluated by travelers: if we receive negative feedback or notice any issues, we step in. In short, only partners who offer top-tier experiences and demonstrate solid professionalism remain on OddballTrip. That’s our way of guaranteeing your satisfaction – and your safety.

Our providers usually have professional liability insurance, which covers any incidents that may occur during the activity (this is mandatory for many tourism-related experiences). On our side, OddballTrip also offers a traveler guarantee: if the activity doesn’t go as planned or a serious issue arises due to the provider, we commit to finding a solution for you (such as a refund, a credit, or another appropriate compensation). In reality, serious issues are extremely rare, but rest assured, you won’t be left alone. Our customer service team is here to support you and help you with any steps needed with the provider or their insurance. For complete peace of mind, you're welcome to have your own travel insurance (especially for high-adrenaline sports), but it’s generally not required to join experiences on OddballTrip.

If anything goes wrong during your experience, the first priority is of course your safety and the safety of others. If it’s a minor issue (a slight delay, a last-minute route change, etc.), the organizer will likely be able to handle it on the spot. However, if it’s something more serious (injury, illness, accident), immediately alert the appropriate emergency services if needed, and then inform OddballTrip as soon as possible. You can call our 24/7 emergency line so we can assist you and take the necessary actions. We’ll help coordinate with the local organizer, contact the right services, and initiate any insurance procedures if needed. Don’t worry — serious problems are extremely rare, but if anything does happen, we’ll be by your side from start to finish.

**What should I bring on the day of the experience?** It depends on the specific experience you’ve booked, but here’s a general list of useful things to bring: * **An ID**: Some providers may check your name upon arrival. * **Your booking confirmation**: Either printed or on your phone – an e-ticket is usually enough. * **Any specific items mentioned in the activity description**: For example, if it’s a unique walking tour, bring comfortable shoes and maybe a bottle of water. If it’s a creative workshop, you might be advised to wear clothes you don’t mind getting dirty or bring a specific item requested by the host. Don’t worry – any special requirements will be clearly outlined in your confirmation email. And if you’re unsure, you can always message the host through the OddballTrip messaging system to double-check before the day of the experience.

No need to mess with a printer if you don’t feel like it! In most cases, it’s not necessary to print your confirmation — the digital version is perfectly fine. After your purchase, you’ll receive a booking voucher (often in the form of a QR code or an electronic ticket) by email. Simply show it on your smartphone to the organizer at the time of the experience, and you’re good to go. Of course, if you prefer to have a paper copy, you’re welcome to print it — but it’s generally not required (and we do like to save paper 🌱). Pro tip: download the ticket or take a screenshot of the QR code in advance, just in case you don’t have internet access on-site. That way, you’ll always have your booking confirmation ready — even offline.

If you think you might be late for the meeting point, the first thing to do is notify the organiser as soon as possible. You can contact them through the OddballTrip messaging system or by phone (you’ll find their number in your booking details). Depending on the activity and how late you are, a few things can happen: the group might wait a few minutes or let you join in progress if it's logistically possible, or the activity may start on time and you risk missing part or all of it. Organisers generally try to be understanding with latecomers, but they also have to stick to the schedule and respect the other participants. If you're too late and miss the activity, the usual cancellation policies apply — in most cases, a significant delay is considered a no-show and doesn't qualify for a refund. Our advice: Plan to arrive 10–15 minutes early at the meeting point. It’s better to wait a bit and soak up the vibe than to miss the start of your adventure because of traffic or a late metro!

Most of the time, yes. A little rain or a few clouds aren’t enough to cancel an OddballTrip experience — it’s all part of the adventure! Organisers know how to adapt: if it’s lightly raining, out come the umbrellas or rain jackets and the activity continues; if it’s really hot, they’ll plan shaded breaks and remind you to stay hydrated. However, in cases of truly bad or dangerous weather (heavy storms, extreme conditions), the organiser may decide to reschedule or cancel for safety reasons. If that happens, you’ll be notified as early as possible (via message and email), and you’ll be offered the choice to reschedule or get a full refund. Before your activity, feel free to check the forecast. If there’s any doubt, keep an eye on your messages — if any changes are needed, the organiser or OddballTrip will get in touch with instructions. Otherwise, just dress appropriately for the weather (sunscreen if it’s hot, a jacket if it’s chilly) and go for it — weather is part of the charm of the experience!

We strongly encourage our travelers to share their feedback, and it's very easy to do so. After your activity, you’ll usually receive an email inviting you to rate the experience you just had. Simply click the link in that email, which will take you to the review page. You’ll be able to give a rating (such as stars) and leave a comment to share your thoughts about the experience. You can also leave a review by logging into your OddballTrip account: in the "My Bookings" or "History" section, each past experience will have a “Leave a Review” button. Feel free to be honest and detailed (while remaining respectful) — your feedback helps future travelers make informed choices and allows organizers to improve or celebrate their service. And let’s be honest, it’s always nice to relive a great moment by writing about it 😉!

What should I do if I experienced a problem during the activity? If something didn’t go as planned or disappointed you during the activity, we’re truly sorry and we will do what’s necessary to make it right. The first step is to contact our OddballTrip customer support as soon as possible after the activity to explain the situation. You can reach out through the contact form on our website, by email (at info@oddballtrip.com), or even call us directly. Tell us what happened and why the experience didn’t meet your expectations. Every negative feedback is taken very seriously. Depending on the issue, we can step in with the provider (to understand what happened and ensure it doesn’t happen again), and if necessary, consider a goodwill gesture to make up for the inconvenience. This may include a partial or full refund of your booking, a discount code, or credit towards a future experience, depending on the nature of the issue. Our goal is to ensure you keep a positive memory of your journey with OddballTrip despite this hiccup — so don’t hesitate to let us know. We’ll find a solution together.

That happens—bad luck! If you think you forgot or lost an item during the activity (for example an umbrella, a phone, sunglasses…), here’s what we recommend: contact the organizer as soon as possible to let them know. You should have their contact details (phone or email) on your confirmation, and you can also send them a message via the OddballTrip messaging system. Often, providers do a sweep after the activity and keep any lost items they find. If they’ve found your item, you can agree on how to retrieve it (the meeting point might be used for a handoff, or sometimes they can ship it to you if you’ve already left, in which case shipping costs may apply). If you can’t reach the provider or need help, our customer support team can assist and act as an intermediary. Fingers crossed that you recover your lost item quickly—and that this little mishap doesn’t spoil the memory of your experience!

**Our support team is here for you every step of the way.** Getting in touch with us is easy: you can send an email to [info@oddballtrip.com](info@oddballtrip.com), use the live chat available on our website (you’ll usually find the chat icon at the bottom of the page), or call us directly. The OddballTrip support phone number is listed on our website and in your confirmation emails. We're available 7 days a week, including evenings and weekends, to help with any last-minute questions or emergencies. Whether it’s before your booking, while planning your trip, on the day of the experience, or after – don’t hesitate to reach out. We’re a friendly, human team that genuinely enjoys helping people. No question is too small, and no issue is unimportant. **Your satisfaction is our priority**, so get in touch whenever you need assistance – we’ll do everything we can to make your OddballTrip experience amazing from start to finish!